Online Reputation Management

Helping You Recover From Negative Reviews & Maintaining Your Virtual Brand Image

Have you ever left a negative review online? What would you do if you found out a customer stopped doing business with you because of a bad review they saw on the web?

There’s a good chance someone has written something on the web about your services, their experience, whether positive or negative, and whether they would recommend you to a friend. According to industry statistics, it is reported that 78% of people say they would decide on a product or service based on a peer recommendation. Our Cary / Raleigh online reputation management team believes it is imperative to protect your image on the web to maintain or increase the success of your Internet Marketing strategy.

Online Reputation Management (ORM) is the monitoring a business’s reputation on the Internet in order to assess and control the perception of that “virtual image”. This day in age, ORM has become a necessity for many small businesses due to the increasing amount of online conversations taking place every second via social media. Owners must chime in to protect their good name as one bad review can take years to correct if not handled by a professional Internet marketer or Internet Marketing firm.

Benefits of Online Reputation Management

  • Advance your overall Internet Marketing strategy
  • Recover from poor reviews by responding quickly or obtaining additional positive reviews
  • Be notified of what conversations are taking place about your business on the web
  • Maintain your brands image across the search engine result pages (SERPs)

Do you have the time to manage your reviews and reputation across the Internet each day, week or month? Give us a call or fill out the online form to your left to talk with us about how our Cary / Raleigh online reputation management services can help your company’s virtual web image today.